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Terms of Sale

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Terms and Conditions of Sale

November 16, 2020

Orders for rental equipment (“Equipment”), services (“Services”), and the supply or sale of products or equipment (“Products”) to be provided by NCS MULTISTAGE LLC, or its operating divisions, or its direct or indirect wholly-owned subsidiaries or affiliates, including, but not limited to, NCS MULTISTAGE, INC., NCS MULTISTAGE RESERVOIR STRATEGIES, NCS MULTISTAGE TRACER DIAGNOSTICS, STS TRACER SERVICES LTD. and REPEAT PRECISION LLC (in each case as applicable referred to herein as “NCS”) to its customers (each a “CUSTOMER”) are subject to acceptance by NCS, and any orders so accepted, including through electronic transmission and/or signature, will be governed by the terms and conditions stated herein and any additional terms proposed or agreed to in writing by an authorized representative of NCS (these terms and conditions and any such additional terms collectively referred to herein as the “Agreement’). Any additions to or modifications of these terms and conditions, or any terms and conditions contained in CUSTOMER’s order inconsistent herewith, shall not bind NCS unless accepted in writing by an authorized representative of NCS.

1. PAYMENT TERMS. Unless alternate payment terms are specified or approved by the NCS Credit Department, all charges, including applicable packing and transportation costs, billed by NCS are payable within thirty (30) days of the date of invoice. At NCS’s option, interest may be charged on delinquent accounts at the rate of eighteen percent (18%) per annum unless such rate contravenes local law in which case the interest charged will be the maximum allowed by law. To the extent NCS incurs legal fees or other costs to collect delinquent payments, such costs shall be paid by CUSTOMER. Operating, production or well conditions which prevent satisfactory operation of Equipment, Services or Products do not relieve CUSTOMER of its payment responsibility.

2. CANCELLATION

A. Products: Orders for Products which are subject to cancellation after acceptance by NCS will be subject to a restocking charge of at least twenty-five percent (25%), plus any actual packing and transportation costs. Products specially built or manufactured to CUSTOMER specifications, or orders for substantial quantities manufactured specially for CUSTOMER, may only be canceled subject to either (i) payment of a cancellation fee by CUSTOMER, or (ii) a return credit against future purchases, to be determined solely by NCS. Credit for unused Products will be issued for the quantity returned at the original purchase price, less restocking or cancellation charges, provided the returned Products are in reusable condition.

No credit will be given for shipping charges incurred by CUSTOMER. In no event will credit be allowed for Products returned without prior written authorization by NCS.

B. Equipment/Services: In the event CUSTOMER cancels an order for Services or Equipment, CUSTOMER shall be liable for all costs incurred by NCS in the mobilization / demobilization related thereto, and any other reasonable costs incurred by NCS incident to such cancellation. In addition, a restocking charge of at least twenty-five percent (25%) of the original order may be applied at NCS’s sole discretion.

3. THIRD-PARTY CHARGES, TAXES.

CUSTOMER shall pay all third-party charges, in compliance with NCS’s current price list, and any sales, use, rental or other taxes that may be applicable to transactions hereunder. CUSTOMER shall pay all applicable customs, excise, import and other duties unless otherwise agreed to in writing by an authorized representative of NCS. CUSTOMER shall provide necessary import licenses and extensions thereof. CUSTOMER shall pay any applicable Value-Added Taxes (VAT), and any applicable GST and/or Provincial Taxes in Canada, and/or any applicable Sales Tax, including any similar tax assessed by federal, state, county, parish, municipal and other local taxing authorities in the United States. To the extent similar taxes are applicable in any other jurisdiction, CUSTOMER agrees to pay all such applicable taxes.

4. RISK OF LOSS AND TITLE.

Title and risk of loss shall pass to CUSTOMER as soon as the Products depart NCS’s point of origin. Unless otherwise agreed to in writing between NCS and CUSTOMER, INCOTERM “EXW” shall apply.

5. LIABILITIES, RELEASES AND INDEMNIFICATION:

A. In this Agreement, “Claims” shall mean all claims, demands, causes of action, liabilities, damages, judgments, fines, penalties, awards, losses, costs, expenses (including, without limitation, attorneys’ fees and costs of litigation) of any kind or character arising out of, or related to, the performance of or subject matter of this Agreement (including, without limitation, real or personal property loss, damage or destruction, personal or bodily injury, illness, sickness, disease or death, loss of services or wages, or loss of consortium or society).

B. Except as otherwise provided herein, NCS shall release, indemnify, defend and hold CUSTOMER, its parent, subsidiary and affiliated or related companies, and the officers, directors, employees, consultants and agents of all of the foregoing (referred to in this Agreement as “CUSTOMER INDEMNITEES”) harmless from and against any and all Claims for personal injury, illness, death or damage to property asserted by or in favor of any member of NCS INDEMNITEES (as defined in paragraph C. below) or NCS INDEMNITEES’ subcontractors at any tier or their employees, agents, or invitees, REGARDLESS OF FAULT.

C. Except as otherwise provided herein, CUSTOMER shall release, indemnify, defend and hold NCS, its parent, subsidiary and affiliated or related companies, and the officers, directors, employees, consultants and agents of all of the foregoing (referred to in this Agreement as “NCS INDEMNITEES”) harmless from and against any and all Claims for personal injury, illness, death or damage to property asserted by or in favor of any member of CUSTOMER INDEMNITEES or CUSTOMER INDEMNITEES’ contractors at any tier (except NCS INDEMNITEES or NCS INDEMNITEES’ subcontractors) or their employees, agents or invitees, REGARDLESS OF FAULT.

D. Notwithstanding paragraph B. above, should any of NCS INDEMNITEES’ or NCS INDEMNITEES’ subcontractors’ instruments, equipment or tools (“Tools”) become lost or damaged in the well when performing or attempting to perform the Services hereunder, it is understood that CUSTOMER shall make every effort to recover the lost or damaged Tools. CUSTOMER shall assume the entire responsibility for such fishing operations in the recovery or attempted recovery of any such lost or damaged Tools. None of NCS’s employees are authorized to do anything whatsoever, nor shall any of NCS’s employees be required by CUSTOMER to do anything, other than consult in an advisory capacity with CUSTOMER in connection with such fishing operations. Should CUSTOMER fail to recover such Tools lost in the well, or should such Tools become damaged in the well, or damaged during recovery, CUSTOMER shall reimburse NCS the replacement value of such lost Tools or for the cost of repairing any Tools so damaged. Further, all risks associated with loss of or damage to property of NCS INDEMNITEES or NCS INDEMNITEES’ subcontractors while in the custody and control of CUSTOMER or during transportation arranged by or controlled by CUSTOMER, shall be borne by CUSTOMER.

E. Notwithstanding anything contained in this Agreement to the contrary, CUSTOMER, to the maximum extent permitted under applicable law, shall release, indemnify, defend and hold NCS INDEMNITEES and NCS INDEMNITEES’ subcontractors harmless from and against any and all Claims asserted by or in favor of any person or party, including NCS INDEMNITEES, CUSTOMER INDEMNITEES or any other person or party, resulting from: (i) loss of or damage to any well or hole (including but not limited to the costs of re-drill), (ii) blowout, fire, explosion, cratering or any uncontrolled well condition (including but not limited to the costs to control a wild well and the removal of debris), (iii) damage to any reservoir, geological formation or underground strata or the loss of oil, water or gas therefrom, (iv) the use of NCS INDEMNITEES’ or NCS INDEMNITEES’ subcontractors’ radioactive tools or any contamination resulting therefrom (including but not limited to retrieval or containment and clean-up), (v) pollution or contamination of any kind (other than surface spillage of fuels, lubricants, rig sewage or garbage, to the extent attributable to the negligence of NCS INDEMNITEES) including but not limited to the cost of control, removal and clean-up, or (vi) damage to, or escape of any substance from, any pipeline, vessel or storage facility, REGARDLESS OF FAULT.

F. Neither party shall be liable to the other for any Consequential Damages. “Consequential Damages” means any indirect, incidental, consequential, special, exemplary or punitive damages or losses whatsoever, whether or not such losses were foreseeable, and includes, but is not limited to, damages for loss of profits, lost product or production, loss of revenue, loss of data, reservoir loss or damage, lost business, losses or damages to a well including economic costs to complete a well, loss of or inability to use assets including property and equipment, damages to or losses to a well including losses from business interruption, losses resulting from a failure to meet other contractual commitments or deadlines, losses from downtime of rigs, vessels or facilities, loss of goodwill or anticipated business.

G. In the event this Agreement is subject to the indemnity or release limitations in Chapter 127 of the Texas Civil Practices and Remedies Code (or any successor statute), and so long as such limitations are in force, each party covenants and agrees to support the mutual indemnity and release obligations contained in paragraphs B. and C. above by carrying equal amounts of insurance (or qualified self-insurance) in an amount not less than U.S. $2,000,000.00.

H. THE EXCLUSIONS OF LIABILITY, RELEASES AND INDEMNITIES SET FORTH IN PARAGRAPHS B. THROUGH F. OF THIS ARTICLE 5 SHALL APPLY TO ANY CLAIM(S), LOSSES OR DAMAGES WITHOUT REGARD TO THE CAUSE(S) THEREOF INCLUDING BUT NOT LIMITED TO PRE-EXISTING CONDITIONS, WHETHER SUCH CONDITIONS BE PATENT OR LATENT, THE UNSEAWORTHINESS OF ANY VESSEL OR VESSELS, IMPERFECTION OF MATERIAL, DEFECT OR FAILURE OF PRODUCTS OR EQUIPMENT, BREACH OF REPRESENTATION OR WARRANTY (EXPRESS OR IMPLIED), ULTRAHAZARDOUS ACTIVITY, STRICT LIABILITY, TORT, BREACH OF CONTRACT, BREACH OF DUTY (STATUTORY OR OTHERWISE), BREACH OF ANY SAFETY REQUIREMENT OR REGULATION, OR THE NEGLIGENCE OR OTHER LEGAL FAULT OR RESPONSIBILITY OF ANY PERSON (INCLUDING THE INDEMNIFIED OR RELEASED PARTY), WHETHER SUCH NEGLIGENCE BE SOLE, JOINT OR CONCURRENT, ACTIVE OR PASSIVE. REDRESS UNDER THE INDEMNITY PROVISIONS SET FORTH IN THIS ARTICLE 5. SHALL BE THE EXCLUSIVE REMEDY(-IES) AVAILABLE TO THE PARTIES HERETO FOR THE MATTERS, CLAIMS, DAMAGES AND LOSSES COVERED BY SUCH PROVISIONS. ALL DAMAGES SHALL BE LIMITED TO THE AMOUNT OF THE
APPLICABLE PURCHASE PRICE.

6. CUSTOMER WARRANTY/BINDING AUTHORITY. If CUSTOMER is not the sole owner of the mineral interests, the well or the field, CUSTOMER’s request for Services, Equipment or Products shall constitute CUSTOMER’s warranty that CUSTOMER is the duly constituted agent of each and every owner and has full authority to represent the interests of the same with respect to all decisions taken throughout the provision of any Services, Equipment or Products hereunder. CUSTOMER will defend, release, indemnify and hold NCS INDEMNITEES harmless from and against all Claims resulting from the allegation by any person that CUSTOMER has misrepresented or lacked sufficient authority to represent such person as warranted by CUSTOMER in this Article.

7. ACCESS TO WELL AND STORAGE. With respect to onshore and offshore operations, CUSTOMER shall provide at its expense adequate means of transportation required for Equipment, Products and NCS personnel to gain access to or return from a well site, and shall obtain at CUSTOMER’s sole cost and expense all permits, licenses or other authorization required for NCS to enter upon work areas for the purposes contemplated. When necessary to repair roads or bridges, or to provide transportation to move Equipment, Products or NCS personnel, such shall be arranged and paid for by CUSTOMER. CUSTOMER shall provide safe transportation and proper storage space at the well site, meeting all applicable safety and security requirements and consistent with good industry practices, for the Equipment and Products, including without limitation, all explosive and radioactive materials.

8. WARRANTY

A. Services: NCS warrants that the Services to be provided by NCS pursuant to this Agreement shall conform to the material aspects of the specifications set forth in the relevant work order or scope of work document agreed to in writing by NCS and CUSTOMER. In the event that the Services fail to conform with such specifications, NCS shall re-perform that part of the non-conforming Services, provided NCS is notified thereof by CUSTOMER prior to NCS’s departure from the work site. NCS’s responsibility to re-perform non-conforming Services shall not exceed the price of the Services nor extend to any ancillary or related costs not included in the original work order with respect to such Services.

B. Equipment: NCS warrants that the Equipment will be of the types specified by CUSTOMER and will be in good operating condition. Liability for loss or damage to Equipment is set forth in Article 5.

C. Products: NCS warrants that the Products to be provided by NCS pursuant to this Agreement shall conform to NCS’s published specifications or the specifications agreed to in writing by NCS and CUSTOMER. NCS Products shall be and remain free of defects in materials and workmanship until the earlier of (i) three months from the date of their delivery to CUSTOMER, or (ii) with respect to Products run downhole, the date same are run downhole below the rotary table (“Warranty Period”). If any of the Products fail to conform with such specifications upon inspection by NCS, prior to being run downhole, during the Warranty Period, NCS, at its option, shall replace the non-conforming Products with the type originally furnished or issue credit to the CUSTOMER, provided NCS is notified thereof in writing within thirty (30) days after delivery of the particular Products. NCS’s responsibility to replace non-conforming Products shall not exceed the price of the Products or extend to any ancillary or related costs not included in the original work order with respect to such Products.

D. Specialty Products: In the event NCS is to provide Products to CUSTOMER based upon CUSTOMER’s specific request that NCS develop, manufacture, test or put to use Products that are intended to satisfy a unique need identified by CUSTOMER and are not “standard” Products of NCS (“Specialty Products”), CUSTOMER hereby recognizes and agrees that the Specialty Products being provided do not, necessarily, have or contain the same or similar characteristics as NCS’s “standard” Products, including, but not limited to, a historical performance against which future performance can be measured. In developing, manufacturing, testing and putting to use any Specialty Products, NCS will be relying upon information and specifications provided by CUSTOMER relating to the unique needs of CUSTOMER. As such, NCS shall have no responsibility for the design, manufacture or engineering of any such Specialty Products, even though NCS may have participated in the development and manufacture of the Specialty Products, or for any CUSTOMER-furnished materials, information and specifications. If any of the Specialty Products fail to meet the specifications provided by CUSTOMER upon inspection by NCS, NCS shall, at its option, replace the non-conforming Specialty Products with (i) the type originally furnished to CUSTOMER, or (ii) substituted Products having NCS’s “standard” specifications and qualifications.

E. NCS’s warranty obligations hereunder shall not apply if the non-conformity was caused by (i) CUSTOMER’s failure to properly store or maintain the Products or Equipment, (ii) abnormal well conditions, abrasive materials, corrosion due to aggressive fluids or incorrect specifications provided by CUSTOMER, (iii) unauthorized alteration or repair of the Products or Equipment by CUSTOMER (iv) the Products or Equipment are lost or damaged while on CUSTOMER’s site due to CUSTOMER’s or any third party’s negligence, vandalism or force majeure (including, but not limited to, lightning), or (v) use or handling of the Products or Equipment by CUSTOMER in a manner inconsistent with NCS’s recommendations. Further, NCS’s warranty obligations under this Article 10 shall terminate if (i) CUSTOMER fails to perform its obligations under this or any other Agreement between the parties, (ii) CUSTOMER fails to pay any charges due NCS, or (iii) CUSTOMER fails to follow NCS instructions regarding proper use of the Products.

F. All non-conforming Products shall be delivered to the service facility designated by NCS. All transportation charges related to the repair or replacement of non-conforming Products shall be borne by CUSTOMER. Any parts for which NCS provides replacement under this warranty shall become the property of NCS. With regard to materials or equipment furnished by third party vendors and/or suppliers, NCS’s liability therefor shall be limited to the assignment of such third-party vendor’s or supplier’s warranty to CUSTOMER, to the extent such warranties are assignable.

G. Interpretations, research, analysis, recommendations, advice or interpretational data (“Interpretations and/or Recommendations”) furnished by NCS hereunder are opinions based upon inferences from measurements, empirical relationships and assumptions, and industry practice, which inferences, assumptions and practices are not infallible, and with respect to which professional geologists, engineers, drilling consultants, and analysts may differ. Accordingly, NCS does not warrant the accuracy, correctness, or completeness of any such Interpretations and/or Recommendations, or that CUSTOMER’s reliance or any third party’s reliance on such Interpretations and/or Recommendations will accomplish any particular results. CUSTOMER assumes full responsibility for the use of such Interpretations and/or Recommendations and for all decisions based thereon (including without limitation decisions based on any oil and gas evaluations, production forecasts and reserve estimates, furnished by NCS to CUSTOMER hereunder), and CUSTOMER hereby agrees to release, defend and indemnify NCS from any Claims arising out of the use of such Interpretations and/or Recommendations. NCS will endeavor to transmit data to CUSTOMER as accurately and securely as practicable in accordance with current industry practice. Notwithstanding the foregoing, NCS does not warrant the accuracy of data transmitted by electronic processes and will not be responsible to CUSTOMER for accidental or intentional interception of such data by others.

H. THIS ARTICLE 8 SETS FORTH CUSTOMER’S SOLE REMEDY AND NCS’S ONLY OBLIGATION WITH REGARD TO NON-CONFORMING SERVICES, EQUIPMENT OR PRODUCTS. EXCEPT AS IS OTHERWISE EXPRESSLY PROVIDED PURSUANT TO THE PROVISIONS OF THIS ARTICLE 8, NCS MAKES NO WARRANTY OR GUARANTEE OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, REGARDING ANY SERVICES PERFORMED OR EQUIPMENT OR PRODUCTS SUPPLIED BY NCS HEREUNDER, AND THE CUSTOMER IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY AND ALL SUCH WARRANTIES, LEGAL, CONTRACTUAL, OR OTHERWISE, TO THE FULLEST EXTENT PERMITTED BY LAW.

9. LOST-IN-HOLE COVERAGE. In some locations, lost-in-hole coverage is available for some Equipment. Such coverage must be purchased by CUSTOMER prior to the Equipment leaving NCS’s point of origin for the coverage to take effect. NCS reserves the right not to offer coverage at its sole discretion.

10. INSURANCE. Upon written request, each party shall furnish to the other party certificates of insurance evidencing the fact that adequate insurance to support each party’s obligations hereunder has been secured. To the extent of each party’s release and indemnity obligations hereunder, each party agrees that all such insurance policies shall (i) be primary to the other party’s insurance, (ii) include the other party, its parent, subsidiary and affiliated or related companies, and its and their respective officers, directors, employees, consultants and agents as additional insured, and (iii) be endorsed to waive subrogation against the other party, its parent, subsidiary and affiliated or related companies, and its and their respective officers, directors, employees, consultants and agents.

11. CHANGE OF DESIGN. NCS expressly reserves the right to change or modify the design and construction of any of its Products, and to the extent applicable, the Services, without obligation to furnish or install such changes or modifications on such Products or Services previously or subsequently sold or made accessible.

12. CONFIDENTIALITY. Unless otherwise expressly provided for in this Agreement, both parties shall treat any information provided by or obtained from the other (including, for greater certainty, any data generated by the use of Equipment, Products or Services) (“Confidential Information”) as proprietary or confidential and shall not disclose any such Confidential Information to any third party, except for information which (i) at the time of disclosure, was published, known publicly or otherwise in the public domain; (ii) after disclosure, is published, becomes known publicly or otherwise becomes part of the public domain through no fault of the receiving party; (iii) prior to the time of disclosure, is known to the receiving party as evidenced by its written records and is not then subject to an obligation of confidentiality to any third party; and (iv) after disclosure, is made available to the receiving party in good faith by a third party under no obligation of confidentiality and without restriction on its further disclosure by the receiving party. Notwithstanding anything the contrary herein, either party may disclose Confidential Information of the other and this Agreement to their legal representatives and employees and advisers to the extent such disclosure is reasonably necessary to achieve the purposes of this Agreement; or as required by law or to comply with applicable governmental regulations or court order; provided that if a party is required to make such disclosure of the other party’s Confidential Information, other than pursuant to a confidentiality agreement, it will give reasonable advance notice to the other party of such disclosure and, will use its reasonable best efforts to secure confidential treatment of such Confidential Information in consultation with the other party prior to its disclosure and disclose only the minimum necessary to comply with such requirements. Notwithstanding anything to the contrary in the foregoing, NCS may disclose Confidential Information of the CUSTOMER in connection with the filing and support of patent applications related to the Equipment, Products or Services without having to give any advance notice to the CUSTOMER.

13. LIENS, ATTACHMENTS AND ENCUMBRANCES. Should CUSTOMER commit a material breach of any terms and conditions of this Agreement, become bankrupt, insolvent, go into receivership or should any creditor or other person attach or levy Customer’s property or equipment, NCS shall immediately have the right, without notice and without liability for trespass or damages, to retake and remove any of its Products or Equipment wherever it may be found. CUSTOMER shall release, defend, indemnify and hold NCS Indemnitees harmless from any and all liens and encumbrances against Products or Equipment furnished hereunder and shall return same promptly to NCS free of any liens or encumbrances.

14. FORCE MAJEURE. If either party is unable by reason of Force Majeure to carry out any of its obligations under this Agreement, other than obligations to pay money, then on such party giving notice and particulars in writing to the other party within a reasonable time after the occurrence of the cause relied upon, such obligations shall be suspended. “Force Majeure” shall include acts of God, laws and regulations, government action, war, civil disturbances, terrorism, strikes and labor problems, delays of vendors or carriers, lightening, fire, flood, washout, storm, breakage or accident to equipment or machinery, shortage of raw materials, and any other causes that are not reasonably within the control of the party so affected.

15. INDEPENDENT CONTRACTOR. It is expressly understood that NCS is an independent contractor, and that neither NCS nor its principals, partners, employees or subcontractors are servants, agents or employees of CUSTOMER. In all cases where NCS’s employees (defined to include NCS’s and its subcontractors’ direct, borrowed, special, or statutory employees) are covered by the Louisiana Workers’ Compensation Act, La. R.S. 23:102 et seq., NCS and CUSTOMER agree that all Services, Products and Equipment provided by NCS and NCS’s employees pursuant to this Agreement are an integral part of and are essential to the ability of CUSTOMER to generate the purpose of La. R.S. 23:106 (A) (1). Furthermore, NCS and CUSTOMER agree that CUSTOMER is the statutory employer of NCS’s employees for purposes of La. R.S. 23:1061 (A) (3).

16. LAWS, RULES AND REGULATIONS. NCS and CUSTOMER agree to be subject to all laws, rules, regulations and decrees of any governmental or regulatory body having jurisdiction over the Services, Equipment or Products to be provided by NCS or the work site or that may otherwise be applicable to NCS’s or CUSTOMER’s performance under this Agreement.

17. GOVERNING LAW. Except for Services, Equipment or Products provided, or to be provided, by NCS in the United States or Canada, THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH ENGLISH LAW, EXCLUDING CONFLICTS OF LAW AND CHOICE OF LAW PRINCIPLES. For Services, Equipment or Products provided, or to be provided, by NCS in the United States, THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH THE SUBSTANTIVE LAWS OF TEXAS, USA, EXCLUDING CONFLICTS OF LAW AND CHOICE OF LAW PRINCIPLES. For Services, Equipment or Products provided, or to be provided, by NCS in Canada, THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH THE SUBSTANTIVE LAWS OF ALBERTA, CANADA, EXCLUDING CONFLICTS OF LAW AND CHOICE OF LAW PRINCIPLES.

18. MEDIATION / ARBITRATION

A. Any dispute, controversy, or claim (a “Dispute”) arising out of this Agreement from Services, Equipment or Products provided, or to be provided, by NCS in The United States or Canada, the parties will attempt to resolve any Dispute between them which results from this Agreement in a spirit of cooperation. Accordingly, the parties agree to engage in good faith negotiations to reach a rapid and equitable solution. If the parties are unable to resolve a dispute through direct negotiation, they will use the services of a mediator. Each party will bear its own expenses and an equal share of the costs of the mediators and the body administering the mediation. If the negotiation or mediation fails to reach an equitable solution to the Dispute within 45 days after the request by either party to submit the Dispute to negotiation or mediation, then the Dispute shall be referred to and finally resolved by the Federal or State courts sitting in Houston, Texas USA, which shall have exclusive jurisdiction in the United States, or the Federal or Provincial Courts sitting in Alberta, Canada, which shall have exclusive jurisdiction in Canada. Notwithstanding the provisions of this paragraph, the parties accept that they may take proceedings for injunctive or similar relief in the courts of any jurisdiction to restrain or prevent any breach of this Agreement.

B. Any Dispute arising out of or in connection with this Agreement from Services, Equipment or Products provided, or to be provided, by NCS outside of the United States or Canada shall be referred to and determined by binding arbitration, as the sole and exclusive remedy of the parties as to the Dispute, conducted in accordance with the American Arbitration Association (“AAA”) arbitration rules for commercial disputes, as in effect on the date hereof (the “Rules”), which are deemed to be incorporated by reference, and the Federal Arbitration Act (Title 9 of the United States Code), except that in the event of any conflict between those Rules and the arbitration provisions set forth below, the provisions set forth below shall govern and control. The arbitral tribunal (the “Tribunal”) shall use the substantive laws of Texas, excluding conflicts laws and choice of law principles, in construing and interpreting this Agreement, and direct the Tribunal to respect the parties’ selection of the law governing the interpretation of this Agreement. The Tribunal shall be composed of three arbitrators, with each party appointing one arbitrator, and the two arbitrators so appointed appointing the third arbitrator who shall act as Chairman of the Tribunal. Should any arbitrator fail to be appointed, as aforesaid, then such arbitrator shall be appointed by the AAA in accordance with the Rules. Should a vacancy in the Tribunal arise because any arbitrator dies, resigns, refuses to act, or becomes incapable of performing his functions, the vacancy shall be filled by the method by which that arbitrator was originally appointed. The language of the arbitration, the submission of all writings, the decision of the Tribunal, and the reasons supporting such decision, shall be in English. The arbitration shall be in Houston, Texas, and the proceedings shall be conducted and concluded as soon as reasonably practicable, based upon the schedule established by the Tribunal, but in any event the decision of the Tribunal shall be rendered within one hundred twenty (120) days following the selection of the Chairman of the Tribunal. Any decision of the Tribunal shall be made by the majority of the arbitrators comprising the Tribunal. No award shall be made for punitive, special, exemplary, indirect or consequential damages or losses, including loss of profits or loss of business opportunity. Any monetary award shall be made in U.S. Dollars, free of any tax or other deduction. The decision of the Tribunal pursuant hereto shall be final and binding upon the parties and shall be enforceable in accordance with The New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards (1958). It is the desire of the parties that any Dispute be resolved quickly and at the lowest possible cost, and the Tribunal shall act in a manner consistent with these intentions, including limiting discovery to only that which is absolutely necessary to enable the Tribunal to render a fair decision which reflects the parties’ intent set forth in this Agreement.

19. ASSIGNMENT. NCS shall have the right to assign this Agreement to any of its subsidiaries, affiliated or related companies without the consent of CUSTOMER.

20. GENERAL. Failure of CUSTOMER or NCS to enforce any of the terms and conditions of this Agreement shall not prevent a subsequent enforcement of such terms and conditions or be deemed a waiver of any subsequent breach. Should any provision of this Agreement, or a portion thereof, be unenforceable or in conflict with governing country, state, province, or local laws, then the validity of the remaining provisions, and portions thereof, shall not be affected by such unenforceability or conflict, and this Agreement shall be construed as if such provisions, or portion thereof, were not contained herein. This Agreement contains all representations of the parties and supersedes all prior oral or written agreements or representations. CUSTOMER acknowledges that it has not relied on any representations other than those contained in this Agreement. This Agreement shall not be varied, supplemented, qualified, or interpreted by any prior course of dealing between the parties or by any usage of trade and may only be amended by an agreement executed by both parties.